Terms of Service

These Terms of Service ("Terms") govern your use of the Vaely mobile application ("the App") and the website at vaelyai.web.app (together, the "Service"). The Service is provided by Vaely ("Vaely", "we", "us"). By installing the App, creating any data within it, subscribing to a paid tier, or using the website, you agree to these Terms.

These Terms are a short agreement on purpose. Where the Service intersects with larger frameworks — Apple's App Store, the General Data Protection Regulation, the California Consumer Privacy Act, the Washington My Health My Data Act, the EU AI Act — those frameworks govern with the precision they were written for. These Terms cover what you and Vaely owe each other in the everyday case.

1. The Service, in plain terms

Vaely is a personal wellness journal for chronic-illness patients. The App accepts natural-language entries by voice or text, structures them with an on-device AI, and helps you produce summaries and PDF reports for your own use and for sharing with people you choose. The App does not transmit your journal to Vaely. We do not operate servers that receive your content.

The website is informational. It does not require an account. It does not personalize content based on identifiable data. Our Privacy Policy describes the limited data the website does process.

2. Wellness, not medical

Vaely is a personal wellness journal, not a medical device. The App does not diagnose, treat, cure, or prevent any disease. It does not prescribe medication, recommend treatment, or substitute for clinical judgment. AI-generated summaries are summaries of your own journal entries; they are not analyses, not predictions, and not clinical assessments. Doctor-ready PDFs are headed Personal Wellness Journal Summary — Not a Medical Document.

See the Health Disclaimer for the full statement. If you are experiencing a medical emergency, contact your local emergency services.

3. Eligibility and your account

The Service is intended for use by adults aged 18 and over. The Service is not directed to children under 13 (or under 16 in jurisdictions where that age applies, including EEA member states that have set 16 as the digital age of consent). If you are under the applicable age, do not use the Service.

The App does not have a Vaely account system. There is no Vaely password to protect, no Vaely login to share, and no Vaely account for us to reset. Your data lives within the App's iOS sandbox on your device, secured by your device's existing authentication.

4. License to use the App

Vaely grants you a limited, non-exclusive, non-transferable, revocable license to install and use the App on Apple devices you own or control, in the manner permitted by the App Store and these Terms. This license is granted to you, the natural person who installed the App. It does not extend to organizations, employers, third parties, or automated agents acting on your behalf without your direct supervision.

Your use of the App is also governed by the Apple Licensed Application End User License Agreement, which forms a separate agreement between you and Apple. Where these Terms and Apple's EULA conflict, Apple's EULA governs the licensing of the App on Apple devices.

5. Subscriptions and in-app purchases

The App offers the following paid tiers, each processed by Apple through StoreKit 2:

• Vaely Pro Monthly — $4.99 per month, with a three-day free trial.
• Vaely Pro Annual — $39.99 per year, with a three-day free trial.
• Reduced Rate — $29.99 per year, with a three-day free trial. Available to anyone, no income verification required, surfaced in onboarding for self-identified disability or fixed-income users.

Apple processes every transaction. Apple receives your payment information; Vaely does not. If you have signed up for a free trial, the paid subscription begins automatically when the trial ends, unless you cancel through your iOS Settings before that. To manage or cancel a subscription, open Settings → Apple ID → Subscriptions on your iPhone. Refunds are issued by Apple, not by Vaely.

If we change subscription pricing, current subscribers are grandfathered at the price they signed up at. We will not raise the price under existing subscribers.

6. Your responsibilities

By using the Service, you agree:

• To use the App for personal wellness journaling, not for any clinical, diagnostic, treatment, or insurance-determination purpose.
• Not to attempt to extract data from another person's device or another person's installation of the App without that person's clear and informed consent.
• Not to upload or share any export from the App in a manner that would violate the privacy of another identifiable person who appears in your journal entries.
• Not to circumvent Apple's StoreKit subscription system to obtain Pro features without payment, except as the law permits in your jurisdiction.
• Not to attempt to reverse-engineer, decompile, or otherwise interfere with the App in ways prohibited by applicable law.
• To send us correspondence in good faith. We read every message and reply.

7. Your content stays yours

You own everything you create in the App: your journal entries, your custom metrics, your PDF reports, your encrypted backups, your settings. Vaely makes no claim of ownership over your content. We do not have a copy of it, and we cannot make a copy of it without an explicit user-initiated export to a system you control.

If you choose to send us correspondence (by email or the website contact form), we hold that correspondence as described in the Privacy Policy for the limited purpose of responding to you and complying with applicable law. We do not analyze your correspondence for marketing purposes.

8. Vaely's intellectual property

The Vaely name, the Whisper Mark icon, the Pulse Petal companion mark, the App's source code, the website design, the editorial typography choices, and all related trade dress are owned by Vaely. These Terms grant you no license to those marks, designs, or code beyond your use of the Service. Apple, App Store, iPhone, Apple Watch, HealthKit, Siri, and Apple Foundation Models are trademarks of Apple Inc.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, except as required by applicable law. We disclaim all implied warranties of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement, to the maximum extent permitted by law.

AI-generated outputs are summaries of your own entries, produced by a probabilistic language model running on your device. They may contain errors. The confirmation step in the App is the trust step — review every extraction before saving. We do not warrant that AI outputs are accurate, complete, or suitable for any clinical purpose. They are not.

10. Limitation of liability

To the maximum extent permitted by law, Vaely's aggregate liability to you for any claim arising out of or related to the Service is limited to the amount you paid Vaely for the Service in the twelve months preceding the event giving rise to the claim, or one hundred US dollars, whichever is greater. Vaely is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or lost business opportunities, even if Vaely has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, in which case some of the limitations above may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless Vaely from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to (a) your misuse of the Service in violation of these Terms or applicable law, or (b) your sharing of an export from the App in a manner that violates the privacy or rights of another person. This obligation survives termination of these Terms.

12. Termination

You may terminate your relationship with Vaely at any time by deleting the App from your device, which removes all data the App holds in its sandbox. Any active subscription continues until you cancel it through Apple. Cancellation through Apple does not automatically delete your data; the data lives on your device until you delete it.

Vaely may terminate or suspend your access to the Service if you materially breach these Terms or if continued provision of the Service to you would expose Vaely to material legal risk. We will give notice where reasonable to do so, except in cases where giving notice would itself create the harm we are trying to avoid.

13. Governing law and disputes

These Terms are governed by the laws applicable to the operator of the Service as identified on the Vaely listing in the Apple App Store, without regard to conflict-of-law principles, except that mandatory consumer-protection provisions of your local jurisdiction apply where they are more protective than the law referenced above.

Before initiating any legal proceeding, you and Vaely agree to attempt to resolve the dispute in good faith by writing to tezaapps@gmail.com with the subject line "Dispute Notice" and a clear description of the issue. We commit to respond within thirty days. Most issues resolve at this stage.

Where required by your jurisdiction's law (for example, EEA, UK, and Swiss residents), you retain the right to bring proceedings in your local courts under applicable consumer law. Where required by US state law, you retain the right to small-claims court for qualifying claims. Class-action waiver, where permitted by law: you and Vaely each agree to bring claims only in your individual capacity, not as a member of a class. This waiver does not apply where the law of your jurisdiction prohibits it.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page and post a notice on the website. For material changes, we will provide at least 14 days' notice before the change takes effect. Continued use of the Service after the effective date of a change constitutes acceptance of the updated Terms, except where applicable law requires affirmative consent.

15. Severability and entire agreement

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. These Terms, together with the Privacy Policy, the Health Disclaimer, the AI Disclosure, the Consumer Health Data Privacy Policy where applicable, and the Apple Licensed Application End User License Agreement, constitute the entire agreement between you and Vaely regarding the Service.

16. Contact

For any question about these Terms, or to send a Dispute Notice, write to tezaapps@gmail.com.

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Effective 6 May 2026. Version 1.0.0. This is the first version of these Terms.